Privacy Policy

Last updated: February 20, 2026

1. Information We Collect

We collect information you provide directly when creating an account, purchasing tickets, or contacting us. This includes:

  • Account Information: Name, email address, and password
  • Transaction Information: Purchase details, billing information (processed by Authorize.net — we never store card numbers)
  • Communication Data: Messages sent through our contact form
  • Usage Data: Pages visited, features used, and other interaction data

2. How We Use Your Information

We use collected information to:

  • Process ticket purchases and generate digital tickets
  • Send order confirmations and ticket-related notifications
  • Provide customer support and respond to inquiries
  • Improve our Platform and user experience
  • Prevent fraud and ensure security

3. Payment Security

We use Authorize.net's Accept.js technology for payment processing. Credit card details are tokenized directly in your browser and transmitted securely to Authorize.net. Your card numbers never pass through or are stored on our servers, ensuring full PCI DSS compliance.

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Payment Processors: Authorize.net for transaction processing
  • Event Organizers: Basic attendee information for event management
  • Service Providers: Third-party services that help us operate the Platform
  • Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures including encryption, secure connections (HTTPS), and regular security audits. While we strive to protect your information, no method of transmission over the Internet is 100% secure.

6. Cookies

We use essential cookies for authentication and session management. These are necessary for the Platform to function properly. We do not use third-party advertising cookies.

7. Your Rights

You have the right to:

  • Access and review your personal data
  • Update or correct your information via your profile settings
  • Request deletion of your account and associated data
  • Opt out of non-essential communications

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Transaction records are kept for legal and accounting purposes. You can request account deletion at any time.

9. Children's Privacy

Our Platform is not intended for users under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or a prominent notice on the Platform.

11. Contact Us

For privacy-related questions or requests, please contact us or email us at privacy@secureticketsnow.com.